This return policy is for online purchases only.
Items must be returned UNUSED and in original packaging within 30 days of original receipt or shipping date.
Any issues with shipping must be reported within 5 days.
– Product that has been defaced, altered, not in original full packaging (missing lids). This includes but is not limited to cracked & dropped items.
– Makeup must be unused and in its sealed original packaging for return. Makeup that does not follow these guidelines will not be returned.
– Discontinued product/ Seasonal and holiday products.
– All discounted sale items, makeup brushes, hair brushes, nail polish, wigs and hair extensions/pieces are Final Sale.
– Purchases made in October (Halloween season) are all final sale.
– Hair (human and synthetic), hair brushes, nail polish, masks.